FAQs

BELOW IS SOME OF THE FREQUENTLY ASKED QUESTIONS WE HEAR

Q: WHY CAN'T I FIND A PRICE LIST?

A: BECAUSE THE MAJORITY OF OUR PRODUCTS ARE CUSTOMIZED, WE HAVE TO PRICE EACH ORDER INDIVIDUALLY ACCORDING TO THE OPTIONS CHOSEN FOR YOUR ORDER.

Q: HOW LONG DOES IT TAKE TO GET MY ORDER?

A: YOUR ORDER DELIVERY CAN TAKE A WHILE. ONCE ALL THE ARTWORK PIECES, SAMPLES, AND PROTOTYPES ARE APPROVED, THEY WILL BE SENT TO PRODUCTION AND TAKE 5-6 WEEKS FOR FINAL ASSEMBLY AND SHIPPING.

Q: WHAT DOES IT COST FOR ARTWORK AND/OR PROOFS?

A: ALL ARTWORK AND REVISIONS ARE $50 WITH EVERY ORDER. AT THE END OF THE PROCESS MARTINEZ MARTINEZ LLC MAY USE FINAL PRODUCT FOR ADVERTISEMENT.

Q: DO YOU HAVE MINIMUMS ON CHALLENGE COINS?

A: WE HAVE A MINIMUM ON NEW COIN ORDERS WHICH IS 25 COINS. THIS IS THE MINIMUM TO START THE PROCESS AND DESIGNING.

Q: DO YOU REQUIRE A DEPOSIT TO START A COIN DESIGN?

A: $50 IS THE FLAT RATE TO START ANY NEW DESIGN.